Sample Policy
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Sample Policy: Understanding Representation
At Stone Products Unlimited, Inc., we understand the importance of making informed decisions when it comes to selecting the perfect materials for your project. That's why we highly recommend ordering samples before placing your final order.
Samples serve as a tangible representation of our ceramic, porcelain, and natural stone products, allowing you to assess various factors such as size, texture, color, and shade. However, it's essential to note that samples may differ slightly from the actual product due to variations inherent in natural materials and production processes.
Additionally, please be aware that our sample inventory may not always reflect the most up-to-date stock available. Despite our efforts to provide accurate representations, there may be slight discrepancies between the samples and the final product.
We also acknowledge that product images on our website serve as a helpful visual aid, but they may not always precisely depict the characteristics of the actual product. Factors such as lighting conditions and screen settings can influence how colors and textures appear on digital displays.
By combining the use of samples with product images, you'll gain a strong indication of what to expect from our materials. We encourage you to examine both carefully to ensure that they align with your vision and requirements.
All samples ship within 72 hours via standard ground service. Expedited shipping services are available for an additional fee, or you can use your own UPS or FedEx accounts for faster delivery.
At Stone Products Unlimited, Inc., our goal is to facilitate a seamless and satisfying experience for our customers. Should you have any questions or concerns regarding samples or product representation, please don't hesitate to reach out to our dedicated customer support team. Your satisfaction is our utmost priority.